Privacy Policy
This policy applies to the site: silbo.com
Last updated on September 01, 2021
The company Ambuliz (“we”, “us”, “our”, “hellosilbo”, “Silbo”, “Ambuliz”, “The Site”) operates the website https://silbo.com/ (hereinafter referred to as the “Service”).
This page explains our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have related to that data.
We use your data to provide and improve the Service. By using the Service, you consent to the collection and use of information in accordance with this policy.
Definitions
- Service: Service means the website https://silbo.com/ operated by Silbo SAS.
- Personal Data: means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
- Usage Data: Usage Data is collected automatically and is generated either by the use of the Service or by the Service infrastructure itself (for example, the duration of a page visit).
- Cookies: Cookies are small files stored on your device (computer or mobile device).
- Data Controller: Data Controller means the natural or legal person (either alone or jointly or in common with other persons) who determines the purposes and means for which any personal data are or are to be processed. For the purposes of this Privacy Policy, we are a Data Controller of your personal data.
- Data Processors (or Service Providers): Data Processors (or Service Providers) means any natural or legal person who processes data on behalf of the Data Controller. We may use the services of several Service Providers to process your data more effectively.
- Data Subject (or User): Data Subject is any living individual who uses our Service and is the subject of Personal Data.
Data Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First and last name
- Cookies and Usage Data
We may use your Personal Data to contact you with newsletters and other information that may be of interest to you.
You may opt out of receiving any or all communications from us by clicking the unsubscribe link or following the instructions in any email we send.
Usage Data
We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
Tracking and Cookie Data
We use cookies and similar tracking technologies to track the activity on our Service and store certain information.
Cookies are files with small amounts of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies such as pixels, tags, and scripts are also used to collect and track information and to improve and analyze our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of cookies we use:
- Session Cookies: We use Session Cookies to operate our Service.
- Preference Cookies: We use Preference Cookies to remember your preferences and various settings.
- Security Cookies: We use Security Cookies for security purposes.
Use of Data
hellosilbo uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather valuable data and analytics to improve our Service
- To monitor the usage of our Service
- To detect, prevent, and address technical issues
Legal basis for processing personal data under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), the legal basis for hellosilbo’s collection and use of the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
hellosilbo may process your Personal Data:
- Because we need to perform a contract with you
- Because you have given us permission to do so
- Because we have a legitimate interest to carry out the processing and your rights do not override this legitimate interest
- For payment processing purposes
- To comply with the law
Data Retention
hellosilbo will only retain your Personal Data for as long as necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary for us to comply with our legal obligations (for example, to comply with applicable laws), resolve disputes, and enforce our agreements and policies.
hellosilbo will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
Transfer of Data
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside of France and choose to provide information to us, please note that we transfer the data, including Personal Data, to France and process it there.
By accepting this Privacy Policy and submitting such information, you consent to that transfer.
hellosilbo will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Disclosure of Data
Disclosure of Data to Law Enforcement
In certain circumstances, hellosilbo may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
hellosilbo may disclose your Personal Data if it believes in good faith that such disclosure is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of hellosilbo
- Prevent or investigate possible wrongdoing in connection with the Service
- Protect the personal safety of users of the Service or the public
- Protect against legal liability
Data Security
The security of your data is important to us. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use acceptable methods to protect your Personal Data, we cannot guarantee its absolute security.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. hellosilbo aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you would like to know what Personal Data we hold about you and want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or delete the information we hold about you. Where available, you can review, update or request deletion of your Personal Data in your account settings. If you are unable to do this yourself, please contact us for assistance.
- Right to Rectification. You have the right to have your data rectified if it is inaccurate or incomplete.
- Right to object. You have the right to object to our processing of your Personal Data.
- Right to restriction. You have the right to ask us to restrict the processing of your personal data.
- Right to data portability. You have the right to receive a copy of the information we hold about you in a commonly used, structured and machine-readable format.
- Right to withdraw consent. You also have the right to withdraw your consent at any time if hellosilbo has relied on your consent to process your personal data.
Please note that we may ask you to prove your identity before responding to such requests.
You have the right to lodge a complaint with a data protection authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analysing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics Opt out browser add-on. This plugin prevents the Google Analytics JavaScript code (ga.js, analytics.js, and dc.js) from sharing information about visit activity with Google Analytics. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page.
We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third party sites or services.
Changes to this Privacy Policy
We reserve the right to update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will notify you via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are encouraged to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: contact@silbo.com